:root{--maroon: #B5485D;--maroon-light: #B5485D;--maroon-dark: #9E3C50;--orange: #E8732A;--orange-dark: #D4691F;--cream: #FFF8F0;--cream-border: #E6D5C3;--peach: #FCE4D4;--text: #333333;--text-muted: #666666;--text-faint: #999999;--white: #FFFFFF;--green: #16A34A;--on-time: #16A34A;--amber: #D97706;--at-risk: #D97706;--red: #DC2626;--high-risk: #DC2626}*{box-sizing:border-box}body{margin:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;color:var(--text);background:var(--cream)}.app-shell{display:flex;flex-direction:column;height:100vh}.app-header{display:flex;align-items:center;justify-content:space-between;padding:12px 20px;background:var(--maroon);color:var(--white)}.hdr-logo{display:flex;align-items:center;gap:12px}.hdr-icon{width:34px;height:34px;border-radius:8px;background:var(--orange);color:var(--white);display:grid;place-items:center;font-weight:700}.hdr-name{font-weight:700;letter-spacing:.3px}.hdr-name 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svg{width:23px;height:23px;display:block}.ff-hdr-title{font-size:17px;font-weight:800;letter-spacing:-.01em}.ff-hdr-right{margin-left:auto;display:flex;align-items:center;gap:12px}.ff-hdr-pill{font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.04em;opacity:.9;background:#ffffff1f;padding:5px 11px;border-radius:6px}@media (max-width: 640px){.ff-hdr-title{font-size:15px}}.app-body{display:flex;flex:1;min-height:0}.chat-col{flex:1;display:flex;flex-direction:column;min-width:0}.chat-scroll{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:12px}.msg{max-width:78%;padding:10px 14px;border-radius:14px;line-height:1.45;font-size:14px}.msg.agent{align-self:flex-start;background:var(--white);border:1px solid var(--cream-border)}.msg.customer{align-self:flex-end;background:var(--maroon);color:var(--white)}.replies{display:flex;flex-wrap:wrap;gap:8px;padding:4px 20px 16px}.reply-chip{border:1px solid 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.meta{color:#666;font-size:12px;margin-left:auto}.dot{width:9px;height:9px;border-radius:50%;flex-shrink:0}.dot.green{background:var(--on-time)}.dot.amber{background:var(--at-risk)}.dot.red{background:var(--high-risk)}.muted{color:#999;font-size:12px}.gov-note{padding:12px 16px;font-size:11px;color:#888;border-top:1px solid var(--cream-border)}.log-entry{font-size:12px;padding:5px 0;border-bottom:1px dashed var(--cream-border)}.log-tick{color:var(--on-time);font-weight:700}@keyframes fadeIn{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:none}}.fade-in{animation:fadeIn .4s ease 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12px}.tool-hd{display:flex;align-items:center;gap:8px;font-weight:600;font-size:13px}.tool-ico{width:8px;height:8px;border-radius:50%;background:var(--orange);flex-shrink:0}.tool-label{flex:1}.tool-check{color:var(--on-time);font-weight:700}.tool-result{font-size:12px;color:#555;margin-top:4px}.status-card{align-self:flex-start;max-width:80%;background:var(--white);border:1px solid var(--cream-border);border-radius:10px;padding:12px}.status-hd{display:flex;align-items:center;gap:10px;margin-bottom:8px}.status-hd .cid{font-weight:700}.pill{font-size:11px;font-weight:700;padding:2px 8px;border-radius:6px;color:var(--white)}.pill.red{background:var(--high-risk)}.pill.amber{background:var(--at-risk)}.pill.green{background:var(--on-time)}.status-rows{width:100%;border-collapse:collapse;font-size:12px}.status-rows .rk{color:#888;padding:3px 8px 3px 0;white-space:nowrap;vertical-align:top}.status-rows .rv{color:var(--text);padding:3px 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760px){.app-shell{height:auto;min-height:100vh}.app-header{align-items:flex-start;flex-wrap:wrap;padding:10px 12px;gap:10px}.hdr-right{width:100%;justify-content:flex-start;flex-wrap:wrap;gap:8px}.app-body{flex-direction:column;min-height:auto}.chat-col{min-height:70vh}.ctx-col{width:100%;border-left:none;border-top:1px solid var(--cream-border)}.msg,.tool-card,.status-card,.gate-card,.summary-card,.slot-picker,.escalate-card{max-width:100%}.summary-stats{flex-wrap:wrap;gap:14px}}